History of PCR
Professional Court Reporters was established in May of 1987. In 2006, Karen Sparkes adopted the role of Owner and President. An experienced court reporter herself, Karen brought her ambition, leadership, and passion for the legal industry to the table and expanded its head office, as well as adding offices in Markham, Hamilton, Mississauga, Burlington and London.
In this new era, Professional Court Reporters has offices across Ontario. We have introduced new and innovative reporting and transcription techniques to the legal industry. Our high-quality recordings and transcripts are accompanied by our exclusive E-Legal transcript services, which brings a new level of reliability and accuracy to our services.
We relocated our head office to 4881 Yonge Street, Suite 700 located in the Yonge Sheppard Centre with direct subway access. Our modernized offices provide oversized boardrooms with plenty of space for social distancing and every boardroom has a windowed view up and down Yonge Street.
The PCR Difference
Professional Court Reporters a proud producer of E-legal transcripts, an innovative, digital alternative to bound transcripts. The E-legal technology syncs the transcript with the audio recording allowing for 100% verifiable accuracy. As an accompaniment to all of our bound transcripts, the E-legal version features word search capabilities and hyperlinked Exhibits for ease and accuracy when preparing for trial. Our transcript team is committed to the integrity and confidentiality of all of our clients, which is why we provide every step, from court reporting to typing to binding the transcripts, in house. We are also committed to storing all audio, video, and transcript files for a minimum of 7 years.
When our clients book with PCR they can always expect the highest level of service. Our newly renovated modernized offices provide oversized boardrooms with plenty of space for social distancing and every boardroom has a windowed view up and down Yonge Street.
Our new modernized Café greets our clients in the morning with Espresso and speciality coffees ground fresh by you for the best fresh coffee in town. Enjoy our full complimentary breakfast, hot and cold lunches with daily variety and themed days. For your afternoon sugar fix visit our candy corner. Our Café has everything you need including charging stations and large screen T.V. Our team at Professional Court Reporters is dedicated to our client’s satisfaction and success, so please don’t hesitate to ask us any questions. We are more than happy to accommodate most requests.
The PCR Promise
At Professional Court Reporters, we are dedicated to ensuring accuracy and consistency in every examination and transcript. We hold ourselves to the highest level of professionalism, ensuring that we deliver excellence and innovation – one word at a time.
Policies
Overtime:
Overtime rates are calculated as double time and are applicable to bookings after 5:10 pm, and on weekends, and holidays.
Cancellations:
We offer a flexible cancellation policy for your benefit.
Examinations: No incurred fee for cancellations made by 5:00 pm the evening before the scheduled examination. Any cancellations after the designated cut-off will be subject to a 3 hour charge.
Mediations: Cancellations must be made prior to 5 days before the scheduled mediation. If cancelled within 5 days, half price will be charged.
Only the booking party is authorized to make cancellations or reschedule.
Invoices:
Each examining lawyer will be billed according to the time spent on examination, unless otherwise specified to the reporter or at time of booking. In the case of a cancellation, any applicable fee will be charged to the booking party.
Invoice splitting is permitted with the documented consent of both parties. These circumstances must be made known to the reporter and on the record at the time of examination.
Any change requests to received invoices must be made in writing and with the consent of all parties.
Terms of Payment:
We offer a firm, but fair Net 30 payment policy. Payments must be made in full 30 days from the date of invoice.
Self-represented parties are subject to a required deposit for all examinations and transcripts, with payment to be made 2 days prior to the scheduled examination.
Late or missed payments will be subject to an additional $50.00 NSF charge.
Courier Service:
We offer courier delivery within 1-3 business days. If a more expedited service is required or you would like to send your own preferred courier, please contact us to arrange delivery (an additional fee may be applicable). Pickup services are also available upon request.
Bookings and Transcript Orders:
Bookings can be made by contacting us at (416) 512-2662 or via email at [email protected] We also offer a convenient online booking page and our staff will be in contact to confirm your booking. Please retain your booking number for cancellations, confirmations, and rescheduling purposes.
Transcripts can be ordered through our convenient online order form or via email at [email protected]